Case Studies | DJ Jones

Case Studies | DJ Jones

Case Studies

Read up on some of our recent reviews and comments

DJ Jones - Case Studies

David Shrigley 26th October 2013 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "From the initial survey visit, Dave came over as very competent and trustworthy. He gave us excellent advice on how to resolve the numerous issues we had with our heating system and provided a competitive quotation. The work, which included a new boiler, was carried out in one day; both Dave, and his mate John, worked like Trojans and caused little mess or inconvenience. Overall, a pleasure do to business with and we would recommend him to anyone. P.S.Make sure you've got plenty of coffee in!"
Paul Clark 1st March 2013 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Aura Banks 8th July 2016 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Very friendly, kind and punctual. Installed a water softener (which someone else had looked at, declared it was too big a job and promptly left), a dishwasher feed and plumbed in our American fridge. Even fixed the water level in my toilet when he came to give me a quote! (Only a 30 second job but I have no idea about that kind of thing). Stayed to test everything was working. Excellent work overall, will recommend to everybody (and already have!)
Roger Prigg 5th June 2017 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Had boiler serviced by Dave Jones today, arrived at the appointed time, got on with the job no fuss. Would recommend.
J Walker 31st March 2016 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Called out to remove a gas fire & back boiler. Fitted us in same day within a few hours. Knowledgeable, thorough & friendly service. Would recommend and will no doubt use again in the future.
Samantha Pilditch 2nd May 2017 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: We've had Dave do a few jobs for us since moving to Lichfield and he's always done the work with no problems and of a high standard. Coming up with solutions to problems we've been unsure about. Dave knows what he's doing and gets on with the job quickly and efficiently. His great attitude makes it a breeze having work done.
Caroline Williams 3rd April 2014 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "Fast and great service. Sorted my issue out. I am a happy customer."
Harry Hazlewood 26th June 2017 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: We have used David a few times. Always reliable and provides an excellent service.
Graham Hathaway 12th June 2013 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "Good guy, pleasure to deal with."
Location: B78 June 2021 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Dave did a very good job when replacing microbore piping several years ago so I was happy to use his services again for this job. Dave came on time, worked efficiently throughout, and completed the job within the day. Quotation and invoicing very professional and we are extremely pleased with the outcome.
Location: WS14 July 2021 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Reasonable rates, punctual and clean, no hesitation in using this plumbing firm again
Laura Adams 04.09.2014 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "Very nice and prompt Service"
Shirley Slater 11th May 2013 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Boiler repair November 2019 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Dave was an absolute star. We were without heating/hot water and he got to us same day - providing regular updates about his likely time of arrival. Within 30 minutes he found and fixed the fault and was so helpful. I couldn't recommend him highly enough.
Lucy Smith 3rd December 2015 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Came out in an emergency very prompt sorted the problem short term and advised on what needed doing next. V impressed would definitely use again thank you
Kerry Mornington 26th June 2014 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Raymond Gardener April 2021 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Brilliant job all-round will recommend this plumber to all my friends and family if you need a plumbing job doing do not hesitate in ringing this man a dons Ia a brilliant job thanks Dave
James Aston 11th September 2015 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: I had a problem with my Drayton Actuator Head valve on my heating. Dave came out and checked what was wrong. He did not charge for this. He then came back the following day with the required part and fixed it within an hour. There was no nasty surprises or extra charges. Dave was very tidy and I would recommend him to others!
Robert Lowe 4th March 2013 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "I have already recommended to friends. They turned up when they said they would and did the job at a very good price."
Diane Cox 8th January 2016 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: David Jones is a very pleasant, efficient and helpful person who carried out the plumbing work in our kitchen superbly, replacing taps and pipe work and removing a waste disposal unit and water filter. The standard of his work is excellent and it was completed without any disruption for us. I would thoroughly recommend his work. When asked for ideas on how to retrieve my lost earring, which had languished on the bracket of the radiator for three or four days, he very kindly went to his van for some suitable wire. Out came the earring! That's service for you - and all with a great smile!
Simon Townsend 29th April 2016 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Came round to price the job. Was able to do it there and then. Superb.
Robin Hanby March 2021 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: First class service from Dave and his team. Highly recommended.
Alan Hoult 18th August 2016 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Came promptly, ordered new part straight away. Was on time when fitting the part which was done efficiently and answered all questions willingly. Overall happy with the service given.
Andy Green 3rd June 2016 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Very nice guy. Good communication. Did what he said he was going to do at the price he quoted. Friendly throughout. Would strongly recommend
John Carter 7th June 2014 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Very Friendly and someone you feel comfortable with.’’
David Phillips 8th January 2013 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "Very friendly, approachable and trustworthy. I felt quite comfortable leaving them alone in the house."
Charlotte Downie Feb 2021 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Massive thank you to Dave for servicing our boiler. He cannot be faulted. Extremely friendly and great price for the work carried out. We’d recently moved into our property and he gave the gas system a checking over, reassured me over radiator queries and also fixed a fault on the gas hob. Will definitely be having Dave back for our annual boiler service and any future jobs that are needed. Wouldn’t hesitate to recommend Dave to anyone in need of a quality gas engineer. Thanks for the work done.
Inayat Hussain 27th June 2013 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "Excellent service. Definitely recommend."
Steven Brown 24th May 2014 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "Would highly recommend, Dave sorted my boiler and gas fire that had not been serviced as house I moved into had been empty three years, sorted problems out with boiler. Moved gas pipe also for my cooker and did fresh install and service. Very impressed with service as fitted me in times I wanted no problem."
Monica Ackroyd 22 December 2017 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Just want to say many thanks again for all your help both before Christmas in the repair of the leaky pipe in the downstairs loo. It is great to receive such efficient customer service especially at this time of year. From the advice you gave on 22 December at 10.30pm to stop the water escaping through the broken pipe to fixing it I can only say thanks again and will be very happy to use you again as well as passing your details to friends and family with my recommendation.
Dave Nash 22nd December 2016 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Dave was excellent, he carried out repair on a boiler at my elderly mothers house for a fraction of the cost that British Gas had quoted 4k for a full new system which was not needed. As I do not live near my mum it was brilliant that Dave kept me updated with what the problem was & the work needed & when he would attend & how much it would cost. A thoroughly honest, reliable & decent man. I cannot recommend him highly enough.
Jane Guest 1st July 2015 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Very professional and arrived on time. Good standard of work. Good personality, both friendly and knowledgeable. Would not hesitate to recommend.
David Brown 14th May 2016 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Mr Jones was really helpful when we had a boiler problem on a Saturday morning. He fixed the problem and more importantly stayed until everything was working smoothly (unlike someone else). I would definitely recommend DJ Jones Plumbing & Heating Ltd to anyone who needs some heating/plumbing work done well. I'll be calling on his excellent services again when we re-model the bathroom.
Dr R Gabried 24th June 2014 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "Thank you for the good work, helpful and professional’’
Robert Pratt 22nd November 2016 Initial Impression: 4 out of 5
Cleanliness: 4 out of 5
Value: 4 out of 5
Punctuality: 4 out of 5
Quality: 4 out of 5
Overall opinion: 4 out of 5
Comments: Had a problem with my hot water. The British Gas spent two visits trying to solve the problem with no luck. Rang D. J. who gave me some of advice what the problem might be and how to fix it. I was able to carry out his advice and it worked!!! Saved me a lot of money and time. Thanks. Will ring D.J. For him to any work on the future
Jackie Keach 22nd August 2017 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: We contacted Dave through Trust a Trader and he replied very promptly, providing a detailed quote which we were happy with. Dave arrived on time on the day he'd arranged to complete the work. Dave was very professional and friendly. He carried out the work we'd agreed, removing 2 old radiators and installing a new, central large radiator and tidied up the old pipe work. Once the work was completed Dave tidied up and we were extremely happy with the final result. I would highly recommend Dave to friends/relatives and we will certainly contact Dave again if/when we need further work done.
Alison Marvin 5th September 2015 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Very efficient left a message and was called back very promptly. Arrived on time and did a great job. Will use again in the future.
Sarah Green 7th February 2013 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "Very pleased with the work done. They were very clean and tidy and cleared up well they had finished. Highly recommended."
John Pimm 14th April 2016 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Good service, kept in touch throughout. Helpful and just as you want, don't hesitate.
Laura Hancey 23rd February 2014 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
David Bayliss 28th December 2013 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "A rare occasion for me this, to firstly feel motivated to write a recommendation and secondly to actually find a tradesman worthy of the name, this tradesman confirmed a time and date, who then turned up promptly after re-confirming his time of arrival earlier in the day, and then carried out his work quickly and efficiently and with a friendly attitude! A genuine first class service and very reasonably priced. I would have no hesitation in recommending this company to my nearest and dearest and will be keeping this number saved into my phone."
Donna Earp 26th October 2016 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Great service, answered the phone at 7:15am gave me an estimated time of arrival and rough price. arrived on time, fixed the job quickly and reduced the price of the job. so fantastic to find an honest reliable plumber, really really pleased. thanks
Melanie Davis 11th January 2014 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "Very friendly and helpful."
Peter Rowley 25th June 2013 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "Really impressed with professionalism and very decent approach"
Caroline Williams 1st February 2017 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Reliable, friendly and fixed the problem with no fuss. Would definitely recommend.
Location: WS13 July 2021 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Dave has done work for us before and we have always been happy with him. Turns up on time and does the job to a high standard. Would totally recommend him
Kayode Afade 10th May 2013 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "He is quite pleasant and a good listener. He was quite efficient."
L Holloway 15th October 2015 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Really pleased with our new boiler installation. The work was competitively priced and we are really pleased with the results. Dave was punctual and very friendly - we'd highly recommend him.
Phillip Bumstead 23rd April 2013 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "Carried work out extremely well. Well mannered and polite."
Derek Wong 24th October 2016 Initial Impression: 4 out of 5
Cleanliness: 4 out of 5
Value: 4 out of 5
Punctuality: 4 out of 5
Quality: 4 out of 5
Overall opinion: 4 out of 5
Comments: Had a problem firing up a boiler. Called him a few times but was directed to voicemail. He called me back within 20mins. He was in the area when I called the 2nd time and so passed by on the way out. Diagnosed and sorted the problem within 15 mins. Sorted for the winter!
L Holloway 15th October 2015 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Really pleased with our new boiler installation. The work was competitively priced and we are really pleased with the results. Dave was punctual and very friendly - we'd highly recommend him.
Frank Knight 25th May 2013 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "Great service, sorted out a long standing radiator problem overall top class"
Mr S R Hunter 11th April 2016 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: First class from first meeting to completion agreed the scope and then progressed and completed on time.
Chad Amovli 22.09.2014 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: DJ Jones were professional and friendly service
R N Pettitt 29th April 2013 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "Excellent service, highly recommended."
Mick Cole 11th June 2015 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: My 85-year-old mother was without heating and hot water due to a leak from the gas boiler. The engineer had another job on that day that overran but he still got to my mothers at 8pm for no extra charge and fixed the problem. Can't fault the chap.
S Collins 13th June 2014 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "Good work and very friendly’’
N Preston 8th December 2016 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: After having a horrendous cowboy job done on a very basic replacement job, I contacted DJ plumbing. A wonderful, extremely talented engineer. Exceptional manners and a true gent. Unbelievable problem solver. The best engineer I've ever come across. Would highly recommend This gent to anybody, EXCEPTIONAL WORK ETHIC.
Location: WS7 June 2021 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Excellent work as always. Good communication at all times.
Andy Brookman Jan 2021 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Dave fitted some radiators for us - brilliant job and service. We had a slight problem with one of the rads but Dave was there to sort it all out. Would certainly recommend DJ Jones
Phil Houghton 22nd August 2015 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Needed the plumbing installed for our washing machine. Really friendly guy. Turned up on time, did everything efficiently (and tidied up after himself), and even offered to help put the kitchen cupboards back in. Would definitely recommend!
Katie Owen 8th June 2016 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Absolutely fantastic service. Rang at 7:40 about a leak from my toilet and they arrived at 8:30 to look it. Very honest, kept me up to date all the way through! Would definitely use again!
Boiler Repair January 2020 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: They came to my house the following day after I reported the issue with my boiler. The repairs were completed in 30 minutes and at a very reasonable price. Both guys were very friendly and gave me some good advice in regards to the boiler moving forward. Would definitely recommend to others and will use them again in the future if needed.
Eric Dyer 8th April 2014 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: "Completed in a quick fashion to a high standard."
Clare Meek 29th October 2016 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Installation of new gas cooker. Good job.
David Lang 29th September 2015 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Dave was very professional, clean and did a high-quality job including tidying up after himself. We were very impressed by the high standard of work completed. Would definitely recommend to anyone and wouldn't hesitate to use again
Ian Taylor 14th June 2017 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Dave was very friendly and tidy. He did the work he said he would do on the day he said he would do it and charged the price he had quoted. He fitted a new radiator in the kitchen, cured a leak in the bathroom and fitted a new tap. He also arranged for the old radiator to be removed. I would have no hesitation in recommending him.
Kate Awmack Jan 2021 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Outstanding service!

Our boiler packed up on Thursday evening and Dave was around before 8am the following morning to diagnose the issue.
Lucy Smith 3rd December 2015 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Came out in an emergency very prompt sorted the problem short term and advised on what needed doing next. V impressed would definitely use again thank you.
Location: WS13 June 2021 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Since he installed the boiler in 2017 we've used Dave for the annual service. As always, Dave is punctual, does a first class job and leaves the area clean and tidy.
David Lang 29th September 2015 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Dave was very professional, clean and did a high quality job including tidying up after himself. We were very impressed by the high standard of work completed. Would definitely recommend to anyone and wouldn't hesitate to use again.
Nicki Wilson 26th July 2016 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Dave is very friendly and helpful. We gave him a call after our boiler failed and we were without heating and hot water. He was able to come out quickly to help us. Our boiler proved to be a little tricky but this was no problem for Dave. By a process of elimination he worked out the problem, provided us with an estimate and then arranged a mutually convenient time to carry out the repair. Which I'm pleased to report was successful! Thanks Dave we won't hesitate to recommend you or use you again in the future.
L Athey 9th May 2016 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: On time, thorough and friendly. Would definitely recommend.
Simon Whitehead 20th July 2017 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: I initially found Dave through the Baxi website where he is one of their recommended fitters. Consequently after a little research I also found him on this website and he also proved to be a recommendation of a neighbour. He was quick to reply to my initial quote request and provided me with a professional, competitive written quote which I was happy to accept. He arrived promptly on the allotted day and carried out my new boiler and Nest installation. His workmanship was to a very high standard and remarkably speedy. At all times he was respectful of my property, laid down dust sheets and kept the mess to an absolute minimum. I have no hesitation in recommending Dave and will undoubtedly use him again in the future.
Helena Scott Feb 2021 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: I absolutely cannot speak highly enough of Dave. We accidentally put a nail through a pipe when trying to put up a shelf so I called him for help. He was round within half an hour, fixed the pipe and even put the shelf up for us! Will definitely be using him again and recommending him to everyone we know. Thanks again Dave!
Mark Smith 22nd March 2014 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Toilet Cistern Replacement April 2020 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Called up as I was struggling to complete a repair on the toilet cistern. Dave came round within the hour having just finished a job, he completed the repair and we are now all up and running. Thank you for your prompt service!
Richard Phylip-Jones 28th March 2017 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Dave replaced our old Powemax boiler with a new Baxi eco blue advance 33kw with 10 year warranty. He also installed a new flue, Magna clean system, lime fighter and Nest remote thermostat controller. He also hot flushed the system with mc3 cleaner and added mc1 protector on the final fill. We are very pleased with the work. Pipework is very neat, the installation looks great and is performing well. Dave worked extremely hard, he is reliable and got the job done in the time he estimated. The work is of a high quality. All rubbish was removed including the very heavy old Powermax. Final cost for the job was exactly what Dave had quoted. Dave is very friendly and was always happy to answer any questions. He took the time to show us how everything worked. All in all very pleased.
Geoff Clayton Dec 2020 Initial Impression: 5 out of 5
Cleanliness: 5 out of 5
Value: 5 out of 5
Punctuality: 5 out of 5
Quality: 5 out of 5
Overall opinion: 5 out of 5
Comments: Dave offered a great service from first contact to completion. Fitted a new boiler with a minimum of fuss, prompt and very helpful. Would highly recommend to anyone needing a professional who knows his trade.

We offer free, non obligatory quotes and estimates and are CRB checked for your peace of mind.

We offer free, non obligatory quotes and estimates and are CRB checked for your peace of mind.

DJ Jones - gas safe registered

We can undertake all your plumbing and heating work and as we are Gas Safe registered our service provides the safest solutions and the highest quality standard of work. We consider no job as too big or too small for us, and always aim to exceed your expectations. We also install the new nest learning thermostats we can also supply them to our customers .
send message
boiler
DJ Jones - badges of honour
badge-one badge-two badge-three badge-four badge-five badge-six

DJ Jones - our custom reviews

"A rare occasion for me this, to firstly feel motivated to write a recommendation and secondly to actually find a tradesman worthy of the name, this tradesman confirmed a time and date, who then turned up promptly after re-confirming his time of arrival earlier in the day, and then carried out his work quickly and efficiently and with a friendly attitude! A genuine first class service and very reasonably priced. I would have no hesitation in recommending this company to my nearest and dearest and will be keeping this number saved into my phone."
David Bayliss TrustATrader.com Read all reviews